We only ship to Continental U.S. and Canada at this time. We also do not ship to PO Boxes, APOs or FPOs. Stay updated when we open to new locations by signing up for our email newsletter.

We will do our best to accommodate order modifications, address changes or cancellations; however, we cannot guarantee these changes once an order has been placed. For assistance, please reach out to us at support@roanfragrances.com

We accept returns within 14 days of delivery. Items must be returned with original packaging and in unused and unopened condition. Please reach out to support@roanfragrances.com

We can send a replacement product, but a photo of the damaged product and box will be needed to process the replacement order.

Yes, our Discovery Set allows you to sample all three Roots of a Nomad fragrances. Upon purchase, you'll also receive a $25 credit back for your chosen full-size fragrance.

You can redeem your Discovery Set credit either on our online store, or at our popup at the Artist & Fleas Chelsea location (88 10th Ave, New York, NY 10011) Open 11am-7pm everyday.

This offer is not available through other retailers. 

The Discovery Set credit will be shared via email a few minutes after your order has been fulfilled. Please make sure you are subscribed to our mailing list and check your inbox spam folder. If you are unable to locate your Discovery Set credit, please reach out to us at support@roanfragrances.com.

You will receive 1 Discovery Set discount code with each order, but you will be able to use the Discovery Set discount code the number of times matching the number of sets purchased. For example, if you purchased 2 Discovery Sets, you will receive 1 Discovery Set discount code which you will be able to use twice.

However, you will not be able to use more than 1 discount code per order.

No, the Discovery Set credit cannot be applied to items already on sale through other offers.

Yes, we define clean is being formulated without ingredients known to or suspected to cause harm to the user or to the environment. Our products are formulated in accordance with the recommendations set forth in the International Fragrance Association (IFRA) ingredient library. For a full list of the IFRA ingredient standards, please find out more here.

Yes, all of our products are certified to be cruelty-free and vegan as certified by PETA and Leaping Bunny.

Yes we believe in ingredient transparency and even disclose ingredients that are usually considered proprietary. It’s your right to know exactly what you’re putting on your skin! Check each product page for links to the full ingredient list.

We design our eau de parfum fragrances for longevity with a 20% fragrance oil concentration, ensuring that you enjoy a lasting scent experience throughout the day.

However, fragrance longevity is personal based on skin chemistry and climate, we recommend testing out the fragrances.

Absolutely! All of our fragrances are genderless. Our scents are a celebration of individuality and are crafted to be enjoyed by anyone who appreciates a unique and personal fragrance experience.

We are committed to sustainability. Our products are crafted with high-quality, sustainably sourced ingredients and filled in a facility that aims to minimize its carbon footprint through solar energy. Our packaging is right-sized and environmentally friendly, and we offer a complementary glass bottle recycling program post-purchase. However, we understand our work is never done and that there is always more to do. Sign up for our newsletter to get updated on our pledge to our world and community!

Absolutely! We encourage you to participate in our bottle recycling program. Simply email us at contact@roanfragrances.com for a complimentary shipping label and we will recycle the glass bottle for you!

Reach out to us here!